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To connect your Swap Commerce account to Pimento, follow the below steps:

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1. Open Swap Commerce Integration

Navigate to the Swap Commerce integration settings within the Pimento dashboard. Connect Swap Commerce

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2. Copy Webhook URL

Copy the webhook URL exactly as shown on the settings page. Copying this incorrectly will result in no orders being downloaded. Swap Commerce Webhook URL

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3. Configure Webhook in Swap

  1. Navigate to Integrations in your Swap dashboard
  2. Click New webhook
  3. Give it a name (e.g., “Hutch Returns”)
  4. Paste the webhook URL from above
  5. Select the Return event
You will need to create two separate webhooks: one for create events and one for update events.
  1. After creating the webhook, copy and save the Webhook Secret shown
The Webhook Secret won’t be shown again, so make sure to save it securely.

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4. Generate Returns QC API Key

  1. Go to Returns → Quality Control Settings in Swap
  2. Enable Quality Control
  3. Click Generate API Key
  4. Copy the token from the popup
The API key won’t be shown again, so make sure to save it securely.

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5. Complete Integration

  1. Enter the Webhook Secret from Step 3
  2. Enter the QC API Key from Step 4
  3. Click Connect Integration
Swap Commerce Connected Your Swap Commerce account is now connected to Pimento, and returns will automatically sync between the platforms.
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