Inventory Sync is a feature available for most integrations, allowing you to sync your stock levels on Pimento to your store.

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Configuration

There are three levels of inventory sync generally available:

  1. Daily: Stock levels will sync daily overnight, this is perfect for brands who operate a single sales channel or are rarely go out of stock. This is available on most channels.

  2. Live: Stock levels will sync immediately when they change on Pimento. This is only available for a few channel integrations (notably Shopify). Whilst this can provide the most timely inventory sync, high-volume sellers can run into issue with Rate Limits (where the store only allows a certain number of updates per hour or day). When this setting is enabled, a daily sync is also performed as per above.

  3. Disabled: Stock levels will not be synced to this sales channel.

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Bundles

Inventory Sync will also ensure bundle inventory is synced to your sales channel. For example, if you have 12 units of a TShirt SKU (TS-001) and also sell it on your store as a three pack (TS-001-X3), Pimento will know to sync 12 units to your store for TS-001 and 4 units for TS-001-X3.

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How to manage inventory sync

On the Pimento dashboard, navigate to Settings > Integrations, and scroll down to the integration you would like to manage.

Within the card for this integration will be a toggle, which lets you switch between the different configurations. There is also a Perform Sync Now button on some sales chanels, which allows an immediate sync to take place in the background - this can take up to 15 minutes to complete.

If your store supports multiple warehouses (also known as Locations on some platforms), Pimento will sync inventory to your default location.

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