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Aftercare Aftercare is one of the unique tools Pimento offers to brands to enhance their customers’ post purchase experience. It’s essentially a branded tracking page which allows customers to track orders, manage returns and self-serve common issues like editing shipping addresses. There are 3 key areas on our portal which you need to complete in order to set up your Aftercare. Returns, Branding and Aftercare.They are all located in the Settings tab. (Image 1)