Triggers

Triggers are the start of a workflow. It can be an order being created or an issue shipped. From your selected trigger point there will be a whole range of checks and actions populated to choose from.

Options to choose from:

• Order cancelled: Order status updated to cancelled

• Order created: Order created in Pimento

• Order placed on hold: Order status updated to on hold

• Order Shipped: Order Status updated to shipped

• Issue approved: An issue was approved (A replacement will be dispatched)

• Issue rejected: An issue has been rejected (No replacement will be dispatched)

• Issue Reported: An issue was reported

• Issue Resolved: An issue was resolved (A replacement has been dispatched)