- What should we do with your damaged returns? You have 2 options:- Keep them or Discard them.
- Which return options should be available to your customers? There are 3 options:- Refund, Store Credit or Replacement. For example, if you only offer refunds to your customers when they are returning items then you would untick Store Credit and Replacement.
- Which return reasons should your customers pick from? This option is really good if you want feedback from your customers. For example, if you were a clothing brand you may want to have options like 1. It is too big 2. It is too small 3. I don’t like how it looks on me, etc. To add reasons just click the Add button > input reasons and click submit.